Customer Research For An Australian Telecom Call Centre Strategy
Interviewing customers, internal stakeholders and mapping out processes in order to redesign the voice authentication service at an Australian Telecoms company.
Finish the storyImmersive Learning Technology Strategy For Leading Energy Distributor
Exploring the use cases and feasibility of AR and VR based training, in order to create a prioritisation framework, implementation strategy and roadmap for a Utilities client.
Finish the storyCollaborative Strategy Design
Organisational review to uplift operational efficiency and volunteer experience (VX)
Finish the storyExperience evaluation, uplift and optimisation of a recruitment process
Understanding the current recruitment processes, so we can better optimise the efficiency and provide a better experience.
Finish the storyFull stack digital experience design
Full-stack digital experience design to streamline the marketing for managers across 40 countries/regions.
Finish the storyLet's get started
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