Powerpoint maker

Just need some help to make some slides? Ya girl's a big fan of quickly learning about an industry, helping you define a narrative, and writing some concise copy for you

Fractional All-Rounder

Would you describe your current job as 'kind of everything'? And, you need to hire another person? But unsure enough to commit to an entire new hire? A Fractional All-rounder can provide the extra capacity, the personal involvement of a FTE but without the extra strings

Generalist roles

If you're looking for a generalist covering a multitude of areas (e.g., ux, design, comms, strategy, ops, recruitment, marketing). You're in the right place ;-)

Snippets from my previous work

Strategy

  • Customer segment and market research, brand and comms for a Startmate-backed DeepTech startup
  • 5-year impact strategy for global non-profit - with early results for internal OKRs achieving 2x increase in CSAT metrics within 4 months
  • People retention strategy and professional development program - focusing on the client's technical talent

Customer Experience

  • Full-stack digital experience design to streamline the marketing for managers across 40 countries/regions for a global non-profit
  • Customer research to shape telecom's call centre experience strategy - enabling them to mitigate implementing an unwanted multi-$M solution
  • Customer and market research based diagnostic assets for an energy distributor's immersive learning technology strategy

Communication

  • Storylining, research and designing a fundraising narrative for an AgTech startup - who has since raised AU $25M
  • Developed Theory of Change and Impact narrative for global non-profit
  • Exec comms and Steerco presentations for various large enterprises

Operations

  • Built a recruitment process - increasing hire rate by 24% compared to initial ad hoc structure
  • Established the global operations and regional networks teams to bring structure and consistency to volunteer experience, recruitment, budgeting, and impact assessment
  • Managed onboarding and administrative functions for online communities of 2000

Design

  • Visual and web design, marketing for an Australian VC with an AUM of AU ~$1.6B
  • Brand and web design for a Startmate-backed DeepTech startup
  • Developed design systems for various client websites

Development

  • Modular, one-click-deploy web template for various clients
  • Full-stack development of an e-commerce website - leading design and UX
  • iOS development and automated regression testing for a global transport company

Here are the cool things people say

See what past team members and clients say.

Sophia...has amazing adaptability... She's super organised, can quickly analyse both quantitative and qualitative data and has been a direct positive impact on our clients with the work that she has done.

Tung

She is a logical, strategic problem-solver who can systematically break down complex issues and guide her team through them.

Theresa

Sophia did a great job on implementing flexible, component based, page building functionality via Forestry for our Hugo based site. She was accommodating to changes to add on a full blogging solution as well, and was available and responsive to communications. I would have no hesitation in recommending her for work, nor in using her services again. Thanks Sophia!"

Hamish

She is a skilled strategic thinker, and a visionary. Despite her calm nature, Sophia is a tireless and enthusiastic team member and an amazing person to work with. She is mature beyond her age, and is capable of leading organizations from start-ups to fully developed organizations.

Ezra

Sophia’s virtues lie in her intense curiosity about everything related to her field of work, her determination to constantly push the limits of her abilities and invest in herself, and her clear desire to take initiatives to pursue her interests, going beyond what is required of her.

Christina

Sophia brilliantly worked closely with our Network Managers to understand the nuances in their marketing challenges. She not only created a fantastic website template - but also a variety of tailored and simplified material - to reduce the effort needed to market their networks.

María

Let’s get started

Connect with me on LinkedIn.